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If You Have Medical Insurance, You Need to Read This - Now
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If You Have Medical Insurance, You Need to Read This - Now

Picture this: You’re a new parent. Having a baby is the most incredible thing in the world—until the first fever hits. Suddenly, every little cough feels like an emergency. You rush to the hospital, only to be met with long queues, endless tests, and hours of waiting.

Routine checkups with the pediatrician aren’t any easier. You book an appointment, wake up early, and battle Nairobi traffic—only to find a packed waiting room. Your 7 AM slot? Meaningless. By the time you see the doctor at 3 PM, your baby is fussy, you’re drained, and Ksh10,000 is gone from your outpatient cover.

It’s not just new parents who go through this. If you have a loved one with a chronic condition, every hospital visit feels like a punishment—lost time, lost money, distracted doctors, and no real solutions.

Does Healthcare Have to Be This Chaotic?

In this article, we review a service that is disrupting Kenyan healthcare as we know it. 

With Antara Health, you don’t just get access to doctors—you get a personal doctor for your family. Someone who knows your medical history, follows up on your treatment, and ensures you get the right care every time. 

Whether it’s a routine checkup, managing a chronic condition, or handling a sudden illness, everything is done from the comfort of your home. Consultations, prescriptions, lab tests? All coordinated and delivered seamlessly—without the usual stress.

And here’s the real game-changer: for some, it’s completely free. For those who pay, it costs a fraction of what traditional healthcare does.

Could this be the “Uber” of healthcare? Let’s take a deep dive.

What is Antara Health?

Antara Health is a virtual-first healthcare provider made for insured Kenyans. But this isn’t just another telemedicine service. It’s a complete, ongoing care system that focuses on keeping you healthy—not just treating you when you’re sick.

With Antara, you get unlimited consultations, proactive health management, and a seamless care experience where everything—doctor visits, lab tests, prescriptions—is coordinated for you. 

How Antara Health Stands Out 

While telemedicine is not new in Kenya, most services only offer bits and pieces of healthcare. You might get an online consultation, but the doctor doesn’t know your medical history. You might get prescriptions delivered, but you still need to visit a hospital for tests. 

Antara Health is different. It’s a completely new healthcare experience—personalized, cost-effective, convenient, and it cuts hospital visits by 80%. 

Here are four areas where we feel Antara sets itself apart:

  1. Prolonged Outpatient Benefits 

Healthcare in Kenya is expensive—not just because of treatment but due to inefficiencies. Many families run out of their outpatient benefits too quickly, leaving them to pay out of pocket or endure discomfort until the next cycle.

Antara makes benefits last twice as long by:

  • Reducing unnecessary consultations and tests.
  • Personalised consultations and follow ups that solve most health issues without hospital visits.
  • Coordinating tests efficiently, so you only do what’s necessary.
  1. It’s Like Having a Doctor in the Family 

When was the last time a doctor called you to check on your progress?

With Antara, your doctor isn’t just a stranger you see once—this is someone you’ll regularly chat with on WhatsApp and phone calls, just like you would with a trusted family member.

  • A personal doctor and a nurse who provide unlimited consultations on all medical concerns—including mental wellness. They don’t just treat; they check in, follow up, and ensure you’re getting better.
  • If you or your loved one has a chronic condition, you get more than just a doctor and nurse—you also get a nutritionist who’s personally invested in your health.They will create a tailored meal plan but also follow up with thoughtful check-ins, like calling to ask how you are fairing in reducing your salt intake. 
  1. Reduce Hospital & Clinic Visits by 80%

Let’s be honest—nobody likes hospital visits.

  • The long hours in waiting rooms.
  • The endless tests that feel unnecessary.
  • The wasted leave days.
  • All that traffic just to see a doctor for a few minutes.

With Antara, you skip this pain.

  • Your personal doctor is just a WhatsApp message or call away.
  • Proactive interventions catch health issues early, reducing emergencies.
  • Lab tests and prescriptions? Handled for you—so you don’t need to leave home.

And the best part? 88% of consultations are resolved virtually—saving you time and money. 

  1. Antara is Free for Jubilee Customers, Affordable for Everyone Else

If you are insured by Jubilee, Antara is already included in your benefits—meaning all these services are completely free for you.

For any other insured person, the cost is just Ksh1,500 which covers you for three months. This is deducted from your cover - a small fraction of what you would normally pay in the traditional healthcare - especially after the cashier notices you have an insurance cover!

How to Sign Up & Get Started With Antara

Getting started with Antara is simple: 

  • Sign up via WhatsApp – Get instant access with a quick chat.
  • Visit the Antara website – Complete a straightforward registration.
  • Download the Antara App – Access all services on the go.
  • Call 0800 721 106 – Speak to a team member for assistance.

Our Take? 

If you are insured, you need Antara now

Why wait until your benefits run out or you’re stuck in another endless clinic queue? 

If you’re a Jubilee Insurance customer, Antara is already included in your benefits— for free! All you need is to sign up HERE. 

If you have a different medical cover, it costs just Ksh1,500 every three months—a fraction of what you’d pay in traditional healthcare. Sign up here to start your journey of wellness today. 

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Tony Mukere is the editor in chief at Money254. He is a trained journalist with a passion for impactful storytelling. Before joining Money254.co.ke, he worked as an editor at Kenyans.co.ke, and as a reporter at Pulselive.co.ke. Connect with Mukere on Twitter.

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